Shipping and Returns

Shipping

Vaulted Ideas offers FREE worldwide shipping on all orders. Shipping costs are already included in the item price — no hidden fees at checkout.

All orders are packed with collector-level care, including protective sleeves, padding, and rigid packaging where required, to ensure your collectibles arrive safely.

Processing Time

  • Orders are typically processed within 1–3 business days

  • During peak periods or new releases, processing times may vary

Delivery Timeframes
Delivery times vary depending on destination:

  • Australia: typically 2–7 business days after dispatch

  • International: typically 7–21 business days after dispatch

Tracking details are provided once your order has been dispatched.

Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the buyer.

Returns

Due to the nature of collectible items, please review the following carefully.

Change of Mind

  • We do not accept returns for change of mind

  • Please ensure you review item descriptions and images before purchasing

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of:

  • The item

  • Packaging

  • Shipping label

We will assess the issue and arrange a replacement or refund where appropriate.

Graded Cards & Sealed Products

  • Graded slabs and sealed products are final sale

  • Minor factory imperfections or grading variations are not considered faults

Authenticity

All items sold by Vaulted Ideas are 100% authentic, sourced from reputable suppliers, and handled with care. If you have any questions before purchasing, feel free to contact us.

Contact

For shipping or returns enquiries, please contact us via our Contact page and include your order number.